Privacy Policy

At FalconBlockchain, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, job title, and other contact details you provide.
• Usage Data: Information about how you use our website and services, including IP address, browser type, pages visited, time spent on pages, and other analytics data.
• AI Interaction Data: Information generated when you interact with our AI systems, including queries, responses, and feedback.
• Blockchain Transaction Data: Public blockchain addresses and transaction information when you use our blockchain services.

2. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To send administrative information, such as updates, security alerts, and support messages
• To respond to your comments, questions, and requests
• To personalize your experience and deliver content relevant to your interests
• To monitor and analyze trends, usage, and activities in connection with our services
• To detect, prevent, and address technical issues, fraud, and security incidents
• To comply with legal obligations and enforce our terms of service

3. AI Data Processing and Automated Decision-Making

In compliance with the 2025 AI Act and global AI regulations, we provide the following information about our AI data processing:

• We use AI systems for business process automation, customer support, and personalized recommendations
• You have the right to opt out of automated decision-making that produces legal or similarly significant effects
• We conduct regular algorithmic impact assessments to identify and mitigate potential biases
• AI training data is anonymized where possible and regularly audited for accuracy, relevance, and fairness
• You have the right to human review of significant AI-driven decisions affecting you and to contest such decisions

4. Blockchain Data Processing

When you use our blockchain services, please be aware of the following privacy considerations:

• Blockchain transactions are publicly visible and immutable by design, though personal identifiers are minimized
• We implement privacy-enhancing technologies such as zero-knowledge proofs where appropriate and available
• In accordance with the 2024 Digital Assets Framework, we maintain records of blockchain transactions as required by law
• We employ encryption and other security measures to protect private keys and sensitive blockchain data

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to opt out of the sale or sharing of your personal information
• The right to opt out of targeted advertising
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at privacy@falconblockchain.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and employee training.

7. International Data Transfers

We may transfer your personal information to countries outside your country of residence. When we do so, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at dpo@falconblockchain.com.